Thunderstone Quest Kickstarter: Aftermath

Backers,

After yesterday’s Grand Finale we’re all recovering and catching our breath!

Some things that are important for everyone to know:

1: We will get the details of the Pledge Manager finalized as quickly as we can. Look for an email about the Pledge Manager in 6 to 8 weeks via the email address you registered with Kickstarter when you set up your Kickstarter account.

2: We won’t be monitoring the Comments thread regularly from now own. If you have a question or a comment please direct it to the Thunderstone Facebook group:

https://www.facebook.com/Thunderstone-119879821382169

or send us an email at customerservice@alderac.com.

We’ll poke our heads in the Comments channel about once a week to see if there is anyone who doesn’t understand the above and is still asking questions.

3: Refunds and matters related to payment will start getting processed next week if requested. Please email customerservice@alderac.com if you need help with things related to your pledge.

4: If you credit card failed to charge for some reason Kickstarter will try it a few more times before they give up. If you still haven’t been able to arrange payment by the time the Pledge Manager opens we will attempt to help you on that platform. That will also be a way to use PayPal (probably although there are issues with PayPal and Kickstarters we need to investigate).

5: If you are a retailer or are interested in the AEG Kick It Here program please email sales@alderac.com for more information about carrying Thunderstone Quest in your store.

Thanks again for a tremendous finish!

— The AEG Thunderstone Quest Team

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