AEG is committed to Kickstarter. Kickstarter has become one of our key channels to build our community and to bring great new games to our players. Each of our Kickstarter Campaigns is crafted to deliver a great value and a great gaming experience, and an interesting and engaging experience for our Backers.
As you know, the Corona Virus outbreak in China is causing disruptions to the production and shipping of game products. Chinese factories close in January for the Lunar New Year, when many workers return home to their ancestral villages, celebrate with family & friends, and then travel back to their places of employment. This year, the Chinese Government has declared that the Lunar New Year holiday period will be extended, and movement inside of China has been restricted. All of the factories that we work with have been impacted.
As a result of these policies, work we expected to be underway at this time on your Kickstarter Rewards is on hold. When the factories re-open and travel is again permitted we expect that there will be a substantial backlog of work which will further impact the timing of the delivery of your Rewards.
Due to the fluid and uncertain nature of the Chinese manufacturing infrastructure we cannot at this time provide firm estimates of when your Rewards will ship to you. We will continue to update you as we know more about the timing of production and fulfillment. Today, we believe that Rewards will be delayed at least one month from our original estimates.
We’re sincerely sorry for these delays and the ripple effects they’ll cause for other projects in the Thunderstone Quest and Edge of Darkness lines. We’re working with our Chinese factories to ensure that when the restart happens we’ll be able to communicate back to all our backers what our revised timelines will be.
If after reading this message you have further questions please contact firstname.lastname@example.org and we’ll be happy to help!
The Battle Against the Blight continues. Make a Late Pledge now! The Cliffs of Coldharbor is now in pre-order. The Pledge Manager will be open soon for Late Pledges! Fulfillment for this campaign is scheduled for September of 2020.
Update 14 February 2020
Cliffs of Coldharbor has been processed for production. We have completed our review of the files and have made our hand off to the factory. As noted above, we do not know when Edge of Darkness will begin production or when Rewards will be delivered.
As a reminder, if you ordered Cliffs of Cold Harbor you will get the Guildmaster Upgrade Pack for free when your Reward is fulfilled. These packs will also be available for purchase via our online store and we expect to get inventory into the store at the same time that Cliffs of Coldharbor is fulfilled.
Fulfillment of Late Expedited Orders:
If you processed your Expedited Order after the close of order processing we are going to be shipping those orders to you starting next week, with expected delivery in the first week of March. If you need to change your delivery address please contact email@example.com immediately.
Please Note: If you did not select an “Expedited” Reward level during the Kickstarter, your order is NOT EXPEDITED. You can visit your order on BackerKit at any time to review your Reward selection.
Late Pledges are closed for New Horizons. Fulfillment for this campaign is scheduled for June 2020.
14 February 2020:
New Horizons has been processed for production. We have completed our review of the files and have made our hand off to the factory. As noted above, we do not know when Thunderstone Quest will begin production or when Rewards will be delivered.
Status of the International Thunderstone Kickstarter
We are working with our partners on non-English versions of Thunderstone Quest. The situation in China has caused us to place this project on temporary hold while we refactor our delivery schedule. At this time, we do not have a firm date for when this Kickstarter will run.
Status of “To the Barricades for 2020 Delivery”
We originally planned to print more units of To the Barricades with the International Thunderstone Quest Rewards. Since that Kickstarter is now on hold, we are going to evaluate the cost to do a short run of these components as a stand-alone production job. Since the estimate of the cost and timing for that job is dependent on the re-opening of the Chinese factories we currently do not know if it is feasible or what the timing of those deliveries will be. We will continue to keep you advised as to our plans with regard to those components.
If you had placed an order for the 2020 delivery of To the Barricades you can cancel that order without penalty. Please email firstname.lastname@example.org for assistance.
Status of the Premium Sleeve Issue
Last year we recalled all the sleeves in our global inventory and had them shipped to our warehouse in Tennessee. We are going to do a physical inspection of the Sleeve inventory and segment it into two portions; the original Sleeves delivered in the first two Kickstarters, and the revised slightly differently sized Sleeves that were produced for the second Kickstarter.
Once we have a hard count on how many of the original Sleeves we have we’ll be contacting backers to provide options for either ordering more (while supplies last), or replacing any mis-matched sleeves received. We’ll have more information on the options we can provide, the costs, and the timing in March or April.
Valley of the Kings was upgraded to Premium in this Kickstarter. This campaign has been successfully fulfilled as of September 2019.
Thunderstone Quest went Back to the Dungeon for its 2nd Kickstarter campaign. This campaign has been successfully fulfilled as of June of 2019.
Edge of Darkness is the most complex tabletop game AEG has ever published. This campaign has been successfully fulfilled as of September 2019.
Thunderstone Quest from AEG marked our first Kickstarter campaign and the return of one of our best selling game lines. This campaign has been successfully fulfilled as of March 2018.