Thank you for completing the New Horizons replacement form. Your information has been stored in our database. When we are ready to begin fulfilling component replacement requests we’ll email you to let you know when to expect your replacement components.
If you need to change your delivery address please email firstname.lastname@example.org and please provide your updated mailing address.
Due to the high volume of requests, it is likely that replacement components will be delivered, at the earliest, late in 2020. We will continue to update our Kickstarter tracking panel for this campaign with information on this process. You can view that page at any time by going to:
We sincerely apologize for the failure to deliver your Reward in a safe and protected way and we will do better in future campaigns. Thanks for your continued support.